Privacy Policy

wawebb ("we", "us", "our") is committed to respecting and protecting the privacy of every individual who interacts with our platform. This Privacy Policy sets out in plain, precise terms how wawebb collects, processes, stores, shares, and protects personal data submitted by Players and website visitors ("you", "your").

wawebb operates as an English-language online gaming platform serving players primarily based in Indonesia. Given the nature of our services — which involve financial transactions, identity verification, and real-money gaming — the responsible handling of personal data is both a legal obligation and a fundamental part of our commitment to Player trust.

This policy is written in accordance with internationally recognized data protection principles, including those derived from the General Data Protection Regulation (GDPR) framework, which wawebb adopts as a global operational standard. Where Indonesian data protection regulations apply, we also comply with those requirements.

For the purposes of this Privacy Policy, the data controller responsible for your personal data is wawebb, operating the platform at https://wawebb.cam. The data controller determines the purposes and means by which your personal data is processed.

All data protection queries, access requests, and complaints should be directed to our Data Protection contact as specified in Section 16 of this policy. wawebb has appointed a designated privacy compliance officer who oversees all data-handling practices described herein.

wawebb collects the following categories of personal data, depending on your level of interaction with the platform:

wawebb does not collect or process sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than selfie photographs for identity verification purposes), or health information, except where legally required or where you have provided explicit consent.

wawebb collects personal data through the following means:

• Direct Submissions: Data you voluntarily provide during account registration, KYC document upload, deposit or withdrawal requests, live chat interactions, and email correspondence.
• Automated Technical Collection: Data collected automatically when you access the platform, including IP addresses, device identifiers, browser fingerprints, and behavioral analytics gathered via cookies and similar technologies. See Section 10 for full details on cookies.
• Third-Party Sources: Data received from payment processors (such as your bank or e-wallet provider) to confirm transaction details; data from identity verification service providers used to authenticate KYC documents; and data from fraud prevention and AML screening services.
• Public Sources: In limited circumstances, wawebb may cross-reference publicly available information (such as sanctions lists or politically exposed persons databases) as part of our AML compliance obligations.

wawebb processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is required to perform the contract between you and wawebb (i.e., the Terms & Conditions), including to operate your account, process deposits and withdrawals, and settle bets.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, know your customer (KYC) obligations, and international sanctions screening.
• Legitimate Interests: Processing is necessary for wawebb's legitimate business interests, where those interests are not overridden by your privacy rights — for example, fraud detection, platform security, and service improvement analytics.
• Consent: Where processing is based on your consent — for example, sending promotional communications or setting non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

wawebb uses collected personal data for the following purposes:

• Account Management: To create, maintain, and secure your wawebb account, including authentication and access control.
• Identity & Age Verification: To verify that you are the person you claim to be and that you meet the minimum age requirement of 21 years before processing any withdrawal.
• Payment Processing: To facilitate deposits via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to process withdrawal requests to your verified payment methods.
• AML & Fraud Prevention: To monitor account activity for patterns indicative of money laundering, fraud, bonus abuse, or other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance via live chat, email, or other support channels.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling and to enforce self-exclusion requests, deposit limits, and time-out restrictions set by you or by wawebb in your interest.
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the functionality, performance, and user experience of the wawebb platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications. You may opt out at any time.
• Legal Compliance: To meet wawebb's obligations under applicable international laws, including responding to lawful requests from regulatory or law enforcement authorities.

wawebb does not share your personal data with third parties except in the following limited and controlled circumstances:

• Payment Processors: Your financial data is shared with your chosen payment provider (bank or e-wallet) solely to the extent necessary to execute the requested transaction. wawebb does not retain full payment credentials beyond what is required for source-of-funds verification.
• Identity Verification Partners: KYC documents may be processed by accredited third-party identity verification services operating under strict data processing agreements with wawebb. These providers are prohibited from using your data for any purpose other than the specific verification service.
• Game Content Providers: To facilitate gameplay, limited session data (such as your account ID and bet amounts) is shared with licensed game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — strictly for the purpose of delivering their gaming content. These providers do not receive your identity documents or full contact details.
• AML & Fraud Screening Services: Certain identity and transaction data may be submitted to internationally recognized AML screening databases to fulfill our compliance obligations.
• Legal & Regulatory Authorities: wawebb will disclose personal data to competent law enforcement, regulatory, or judicial authorities when required to do so by a valid legal order, warrant, or regulatory directive. We will, where legally permissible, notify you of such a disclosure.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of wawebb's business, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom wawebb shares personal data are bound by contractual data processing agreements that prohibit unauthorized use, onward transfer, or retention of your data beyond the agreed purpose.

wawebb operates globally and your personal data may be transferred to, stored in, or processed in countries outside Indonesia. Where such international transfers occur, wawebb ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.

Safeguards employed for international transfers include standard contractual clauses, binding corporate rules where applicable, and transfers only to jurisdictions recognized as providing an adequate level of data protection. wawebb does not transfer personal data to jurisdictions that do not offer adequate protections without first implementing compensating technical and contractual controls.

wawebb retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention principles apply:

• Active Accounts: All personal data associated with an active wawebb account is retained for the duration of the account's existence and for a minimum period of five (5) years following account closure, in compliance with AML record-keeping obligations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years from the date of the Player's last transaction, as required under international AML standards.
• Transaction Records: Financial transaction histories are retained for a minimum of seven (7) years to satisfy international financial record-keeping requirements.
• Support Communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the last interaction, unless a longer period is required for an ongoing dispute or investigation.
• Marketing Data: Where processing is based on consent, marketing preference data is retained until you withdraw your consent. Following withdrawal, your preference to opt out is itself retained to prevent inadvertent re-enrollment.
• Technical & Usage Logs: Server access logs and behavioral analytics data are retained for up to twenty-four (24) months for security and platform performance purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with industry-standard data destruction procedures.

wawebb uses cookies and similar tracking technologies to operate the platform effectively, analyze usage patterns, and — where you have given consent — deliver personalized content and promotions. The following categories of cookies are used:

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookie categories may affect the functionality of the wawebb platform. Most modern browsers allow you to block, delete, or receive warnings before cookies are stored — refer to your browser's help documentation for specific instructions.

Subject to applicable law and certain legal limitations, you hold the following rights in respect of your personal data processed by wawebb. To exercise any of these rights, contact us as described in Section 16.

wawebb will respond to all verified data rights requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason within the initial 30-day window.

wawebb implements a comprehensive suite of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, destruction, or accidental loss. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your browser or device and the wawebb platform is encrypted in transit using industry-standard SSL/TLS protocols.
• AES-256 Encryption at Rest: All personal data and financial records stored on wawebb servers are encrypted at rest using AES-256 encryption, ensuring that stored data is unreadable without authorized decryption keys.
• Access Control & Least Privilege: Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to sensitive data undergo background screening and are bound by confidentiality obligations.
• Multi-Factor Authentication (MFA): Administrative access to wawebb's internal systems requires multi-factor authentication to prevent unauthorized access even if credentials are compromised.
• Intrusion Detection & Monitoring: wawebb's infrastructure is continuously monitored for anomalous access patterns, potential intrusion attempts, and security vulnerabilities via automated detection systems.
• Penetration Testing: Independent security audits and penetration tests are conducted periodically by qualified third-party security firms to identify and remediate vulnerabilities before they can be exploited.
• Data Breach Response: wawebb maintains a documented data breach response plan. In the event of a confirmed breach affecting your personal data, affected Players will be notified without undue delay, and the appropriate supervisory authorities will be informed in accordance with applicable notification timelines.

The wawebb platform is strictly restricted to individuals who are 21 years of age or older. wawebb does not knowingly collect, process, or retain personal data from persons under the age of 21. The KYC verification process is specifically designed to confirm that every Player meets this age requirement before any withdrawal is processed.

If wawebb becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all balances will be frozen pending investigation, and the personal data of the underage individual will be securely deleted in accordance with our data retention procedures, except where retention is required by law.

If you are a parent or guardian and believe that a minor under your care has registered on wawebb, please contact our support team immediately at [email protected] so that we can take prompt action.

The wawebb platform may contain references to, or integrations with, third-party services — such as game content provided by Pragmatic Play, Evolution Gaming, or other licensed studios. While wawebb takes care to work only with reputable partners, we are not responsible for the privacy practices, data-handling policies, or content of any third-party service.

This Privacy Policy applies solely to personal data processed by wawebb in connection with the https://wawebb.cam platform. If you interact with any third-party service accessed via wawebb, you should review that service's own privacy policy independently. wawebb's liability extends only to data processed directly under our control.

wawebb reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data-handling practices, applicable law, or platform functionality. The "Last Updated" date displayed at the top of this page indicates when the most recent revision was published.

Where amendments are material — meaning they significantly affect how your data is processed or the rights available to you — wawebb will provide advance notice via a notification displayed on the platform or sent to your registered email address. Your continued use of the wawebb platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how wawebb protects your data. Archived versions of prior policies are available on request by contacting our support team.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data wawebb holds about you, please contact our privacy compliance team through one of the following channels:

• Live Chat: Available 24/7 directly on the wawebb platform. Indonesian-speaking agents are on hand at all times to assist with privacy queries.
• Email (plain text — not a link): [email protected] — please use the subject line "Privacy Request" to ensure your query reaches the correct team.
• Response Timeframe: wawebb aims to acknowledge all privacy-related queries within 48 hours and to provide a substantive response within 30 calendar days.

If you are not satisfied with wawebb's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. wawebb will cooperate fully with any such regulatory inquiry.